- Please check if the paper roll is both present and properly positioned.
- If needed, you can make adjustments to the paper roll following the instructions provided in this manual.
- Ensure that you are using the correct type of paper, which should be thermal paper.
- Verify the sensitive side of the thermal paper for proper usage.
If you need further assistance or have any questions, please don't hesitate to contact our customer service team. We're here to help!