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For any healthcare provider, accepting payments is critical, and more importantly, the process of accepting payments needs to be convenient and secure for patients and their families. According to a report by the Aite Group, data security tops the list of factors that affect people’s medical bill payment experience, followed by payment channel and payment method choices. The report raises the question: are healthcare providers doing enough to make paying for care simple for the patients? And if not, how can these providers pave the way to pay easily and securely in today’s technologically advanced world? Let’s take a look:
Mike Fidler is Vice President, Healthcare Payment Solutions at Elavon
